Privacy Policy - Feedify

Controller of personal data

Business name: e-Trading, s.r.o.

Registered office: Jelšová 4951/26, 949 01 Nitra, Slovak Republic

Company ID (IČO): 43 916 309

Tax ID (DIČ): 2022614913

Register: Commercial Register of the District Court Nitra, Section Sro, Insert No. 21920/N

Public contact: via the contact form on the Feedify website at /en/contact.

1. Who this information applies to

This information concerns the personal data of individuals who visit the public Feedify website, contact us, register or use Feedify on behalf of a business Client, or whose data appears in Feedify billing, security or contractual records.

For personal data that the Client places in its listings and that Feedify processes exclusively in accordance with the Client's instructions, Feedify may act as a processor. Such processing is governed by a separate DPA.

2. What data we process

• identification and business contact details of the user and the Client (for example name, job position, company affiliation, registration and billing details),
• login and account data, language settings and security feature settings,
• data related to payments, billing, credits, tax treatment and VAT/VIES verification,
• the content of communications through the contact form and subsequent business or service communications,
• operational and security data, such as login time, IP address, session information, technical logs, audit events and information required to protect the account and system,
• data about the use of Feedify required to provide the service, troubleshoot errors and provide support,
• data required to demonstrate consents, orders, acceptance of terms and account cancellation.

3. Purposes, legal bases and retention periods

4. Registration and company data

Feedify is a B2B service. Registration is linked to the business identity of the Client and the user acting on behalf of the Client. We may reasonably verify data where necessary for security, billing, tax obligations or prevention of duplicate/incompatible registration.

5. Payments and tax verification

For payments, we process data required to identify the payment, credit the purchased credits, issue a document, handle a complaint and perform an audit. If a payment is processed by an external payment service provider, data is transferred to that provider to the extent required to execute the payment. Feedify generally does not need to store full payment card details.

For foreign B2B Clients, we may verify a VAT ID through VIES or another authoritative mechanism in order to determine the correct tax treatment.

6. Contact form

If you contact us through the public form, we process the data you provide so that we can respond, assess your interest in Feedify, address a proposed Portal, cooperation, a technical question or a billing request. Required fields are intended to be limited to data necessary to handle the message.

7. Operational and security data

Feedify maintains appropriate operational, audit and security records to protect accounts, respond to incidents, perform diagnostics, demonstrate significant actions and protect legal claims. The scope of logging is limited according to its purpose, and sensitive data such as passwords or secret authentication values should not be recorded in plaintext.

8. Recipients and categories of recipients

• infrastructure and hosting providers to the extent necessary to operate the service,
• payment service providers where the relevant payment integration is active,
• accounting, tax or legal advisers to the necessary extent,
• public authorities where required by law or a binding decision,
• supported advertising Portals where transfer of data forms part of the Client's instruction and provision of the Portal Service,
• additional processors (subprocessors) engaged in accordance with the DPA.

9. Transfers outside the EU/EEA

Feedify seeks to process data within the EU/EEA in the course of its operations. If a provider is used that involves a transfer of personal data outside the EU/EEA, Feedify will ensure an appropriate legal mechanism under the GDPR and make this fact appropriately available to affected individuals or Clients according to the nature of the processing.

10. Automated decision-making and AI

Feedify does not carry out solely automated decision-making in relation to users that produces legal or similarly significant effects within the meaning of Article 22 GDPR. If AI assistance is made available, it serves as a supporting function when working with data and issues; it does not replace the Client's responsibility for the content of its listings or human decision-making where required.

11. Your rights

• the right of access to personal data,
• the right to rectification of inaccurate data,
• the right to erasure where the statutory conditions are met,
• the right to restriction of processing,
• the right to data portability in cases provided for by the GDPR,
• the right to object to processing based on legitimate interests,
• the right to withdraw consent where specific processing is based on consent, without affecting the lawfulness of prior processing,
• the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

12. Account deletion and statutory exceptions

Definitive cancellation of a Feedify account triggers deletion of live operational data according to the retention and security lifecycle. Some records cannot, or should not, be deleted immediately where we must retain them to comply with accounting, tax or other legal obligations, to demonstrate the contractual relationship or a security incident, or to protect legal claims.

13. Security

We use appropriate technical and organizational measures taking into account the nature of the data, the risks and the state of the art. Their public framework is described in the Feedify Security Policy. For security reasons, we do not disclose detailed architecture or specific internal protection mechanisms.

14. Cookies and local storage

The use of cookies and similar technologies is described in the separate Cookies and Local Storage document. The current principle is not to use optional analytics or marketing tracking unless it is actually needed and has been implemented in a legally compliant manner.

15. Changes to this information

We may update this information if Feedify, legal requirements or actual providers change. The current version will be published on the Feedify legal page with its effective date.

Effective from: 10 September 2026.